Privacy Policy

Last updated: January 29, 2026

1. Introduction

This Privacy Policy explains how From Trees LLC ("we", "us", or "our") collects, uses, and protects information when you use MsgStats (the "Service").

2. Information We Collect

a. Account Information

When you sign in, we may collect:

• your name,
• email address,
• unique platform identifiers (e.g., user IDs provided by Meta).

b. Connected Platform Data

With your explicit authorization, we may access limited data from connected platforms (such as Meta), including:

• Page identifiers and names,
• messaging metadata (e.g., counts, timestamps),
• permissions and access tokens required to retrieve authorized data.

We do not read or store message content unless explicitly required and authorized.

c. Technical Information

We may collect basic technical data such as:

• IP address,
• browser type,
• timestamps,
• error logs.

3. How We Use Information

We use collected information to:

• provide and operate the Service,
• generate analytics and reports requested by you,
• maintain security and prevent abuse,
• comply with legal and platform requirements.

4. Data Storage and Security

We take reasonable measures to protect data, including:

• limiting access to authorized systems,
• encrypting sensitive data where appropriate,
• storing access tokens securely.

5. Data Sharing

We do not sell, rent, or trade personal data. We may share data only:

• with service providers necessary to operate the Service,
• to comply with legal obligations,
• to comply with platform requirements (such as Meta policies).

6. Data Retention

We retain data only as long as necessary to provide the Service or as required by law. You may request deletion of your data at any time by contacting us.

7. User Rights

Depending on your location, you may have rights to:

• access your data,
• request correction or deletion,
• withdraw consent for connected platforms.

Requests can be made via the contact information below.

8. Third-Party Platforms

The Service relies on third-party platforms (including Meta). Their use of your data is governed by their own privacy policies. We encourage you to review those policies.

9. Children's Privacy

The Service is not intended for children under 13, and we do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions or requests regarding this Privacy Policy, contact:

Email: privacy@from-trees.com
Company: From Trees LLC