Messaging insights

msgstats

Track conversation quality across Messenger and Instagram.

Weekly report

Productive: customer ≥3 and business ≥3 (excludes highly productive). Highly productive: customer ≥5 and business ≥5. Price given: any business message includes "$". Qualified rate: (productive + highly productive) / total.

PeriodTotalProductiveHighly productivePrice givenQualified rate

Monthly report

Productive: customer ≥3 and business ≥3 (excludes highly productive). Highly productive: customer ≥5 and business ≥5. Price given: any business message includes "$". Qualified rate: (productive + highly productive) / total.

PeriodTotalProductiveHighly productivePrice givenQualified rate